Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Shipping & Return
We ship from the U.S. branch with our long-term logistics partner Fedex or UPS, and guarantee same day shipping for orders placed before local cut-off time.
CA cut-off time: 16:00pm PST, 1-3 days to 95% of U.S.
PA cut-off time: 17:00pm EST, 1-3 days to 95% of U.S.
Return process is easy!
Contact our customer service specialists via email or customer service line, who will patiently guide you step by step through the return process. Cool Toner will replace or refund the full purchase price of any defective item returned within one year of purchase.Email: firstname.lastname@example.org
Phone: +1 (855)772-0241Monday to Friday 9am to 5pm PST